Training and Enablement
Training and enablement to maximize the performance of your digital solutions
Empower your teams to improve technology adoption, increase productivity, and ensure return on investment in your Microsoft tools. Contact us and assess your organization’s adoption level.
THE CHALLENGE
Implemented technology that is not used correctly
As an organization grows and adopts new digital solutions, challenges related to the actual use of technology emerge. After implementing tools such as collaborative suites, CRM, ERP, or automation, results are not always as expected.
This typically manifests in situations such as:
- Underutilized or poorly leveraged tools
- Processes that remain manual despite having automation available
- Excessive dependence on the IT team for operational tasks
- Low adoption by end users
- Lack of alignment between technology and business processes
The problem is not the technology, but how it is used. The typical consequences are:
- Time wasted on operational tasks
- Low team productivity
- Return on investment below expectations
- Technical support overload
- User resistance to change
Root Cause
This scenario typically has a clear origin: the lack of structured training adapted to the company’s actual context. Among the most common factors:
- Generic training that does not reflect internal processes
- Lack of time to properly train teams
- Increasing complexity of digital tools
- Absence of follow-up after implementation
- Different knowledge levels within the organization
Without an adequate training strategy, technology investment loses impact and efficiency.
THE SERVICE
Training adapted to your business, not generic training
At Revertis, we offer a specialized training and enablement service aimed at maximizing the value of implemented digital solutions.
Our approach combines technical knowledge, business understanding, and adaptation to each organization.
Customized Programs
We design training programs according to roles and needs.
Process Adaptation
We adapt content to the company’s actual processes.
All Profiles
We train end users, technical teams, and management.
Integrated into the Project
We integrate enablement within the solution’s lifecycle.
D365 Technical Training
Specialized technical training in Dynamics 365 environments.
D365 Operational Training
Operational training focused on daily use in Dynamics 365.
OBJECTIVE
The objective is not only to teach tools, but to ensure their effective use in daily operations.
Transformation
From dependent teams to autonomous and productive teams
Before
Partial or incorrect use of tools
Poorly optimized processes
Low team autonomy
Constant dependence on technical support
After
Efficient use aligned with business processes
Greater operational productivity
Autonomous teams confident in using technology
Reduction of incidents and unnecessary support
WHAT'S INCLUDED
Training areas and available modalities
Microsoft 365
- Teams, SharePoint, Outlook
- Copilot
- Productivity and collaboration
Power Platform
- Power BI (analytics)
- Power Apps (applications)
- Power Automate (automation)
Dynamics 365
- CRM (Sales, Customer Service)
- ERP (Finance, Business Central)
- Financial and operational modules
Cross-Functional Areas
- Document management and automation
- Data analysis and reporting
- Best practices, security, and digital adoption
Modalities
- In-person and online training
- Individual sessions, group sessions, and role-based workshops
- Educational materials and customized guides
Are your teams getting the most out of the Microsoft tools they already have?
Contact us and we will analyze the current usage level to identify opportunities for improvement in your team's training.
METHODOLOGY
A clear, results-oriented methodology
01
Initial Assessment
We evaluate the adoption level and needs by area and profile
02
Training Plan Definition
Content aligned with business processes and objectives
03
Training Execution
Practical sessions based on real work scenarios
04
Materials and Support
Delivery of adapted documentation and resources
05
Follow-up and Reinforcement
Post-training support to consolidate learning
RESULTS
Tangible results in technology adoption
Organizations that implement this training approach typically achieve:
- Significant increase in tool adoption
- Reduction of manual tasks and operational errors
- Improvement in team productivity
- Optimization of return on technology investment
- Greater alignment between IT and business
Direct impact on:
- Operational efficiency
- Business control
- Technology investment return
ONGOING SUPPORT
Training does not end with a single session
Post-Implementation Reinforcement
Knowledge reinforcement after implementation
Continuous Updates
Updates in response to changes in tools or processes
Progressive Adoption
Support in progressive adoption
Capability Evolution
Evolution of capabilities within the organization
ABOUT REVERTIS
We do not train on tools; we enable improvement in business operations
+20 years
of experience as a Microsoft Partner
Practical Approach
Business-oriented, not theory-based
Adapted to Real Processes
Training based on real scenarios
Integrated into the Lifecycle
Enablement within the project lifecycle
Measurable Results
Focus on quantifiable impact
