Custom POS for Retail
Transform your point of sale with a custom POS tailored to your retail operations
Greater agility in-store, full control of the business, and an optimized customer experience. Request a free personalized DEMO and discover how to evolve your sales model.
THE CHALLENGE
Standard POS systems fall short in demanding retail environments
In retail environments with multiple stores, a high volume of SKUs, and demanding customer experience requirements, standard POS systems often prove limited or, at best, require an integration interface with the ERP to streamline and coordinate certain operations.
It is common to find:
- Slow sales processes or processes poorly aligned with the real in-store workflow
- Difficulty managing complex catalogs (variants, promotions, bundles)
- Disconnect between physical stores, ecommerce, and central systems
- Lack of real-time visibility into stock and sales
- Limitations when adapting the system to specific business needs
This directly impacts:
- Operational efficiency in each store
- The customer shopping experience
- Real-time control over stock and sales
- Consistency between physical and digital channels
- Ability to adapt to campaigns and promotions
Root cause
The root cause is usually the adoption of generic solutions that are not aligned with the customer’s operating model. A standard POS system:
- Does not account for business-specific requirements (in-store operations, promotions, complex returns)
- Limits integration with ERP, CRM, or ecommerce
- Does not scale properly in environments with multiple points of sale
- Increases management complexity and the TCO of the overall solution
Organizations end up adapting their processes to the system, instead of the system adapting to the business.
Intermediate Excel sheets, manual checks, and errors in reconciliations and daily closings are the direct consequence.
THE SOLUTION
Let the POS adapt to the business, not the business to the POS
Revertis’ Custom POS solution consists of designing a point-of-sale system fully aligned with your specific operations and technology ecosystem.
A tailored POS makes it possible to adapt workflows, integrations, and the user experience to the real needs of the business.
Tailored POS
We design a POS tailored to in-store processes and the customer experience.
Integrated with D365
Integration with Dynamics 365, ecommerce, and production systems.
Sales and promotions
We configure specific sales, promotion, and service functionalities.
Centralized data
Sales, customers, and inventory in real time, on a single platform.
Omnichannel
A consistent environment between the physical store and digital channels.
Front and back office
POS aligned with the real end-to-end sales process.
OBJECTIVE
Turn the POS into a strategic element for business management and the customer experience.
Transformation
From a generic POS to a central hub for sales, stock, and customer data
Before
POS limited to basic payment functions
Manual processes or processes adapted to the system
Fragmented information across channels
An inconsistent customer experience
After
POS aligned with the real process (front and back office)
Full integration with ERP, stock, and digital systems
Centralized data updated in real time
Unified customer experience across all channels
Ability to adapt to new campaigns
WHAT IT INCLUDES
Key capabilities of the point-of-sale environment
Sales and payments
- Comprehensive management of sales and multi-method payments
- Generation of receipts, invoices, and returns
- Operations adapted to the real in-store workflow
Catalog and promotions
- Advanced catalog: products, variants, and services
- Management of promotions, discounts, and bundles
- Adaptation to commercial campaigns
Stock and multi-store
- Real-time stock control
- Multi-store management
- Inventory visibility by point of sale
Integration with D365 and ecommerce
- Sales, invoicing, and accounting in Dynamics 365
- Native integration with ecommerce platforms
- Synchronization with production systems
Customers and reporting
- Customer management and loyalty programs
- Real-time sales reporting and analysis
- Automatic daily reconciliations and closings
Does your current POS force you to adapt your processes to its limitations?
Request a free personalized DEMO. We will show you how a tailored POS can transform your stores’ operations.
METHODOLOGY
How we design and implement a tailored POS
01
Sales process analysis
We map in-store operations, the catalog, and the customer experience
02
POS design
We define flows, screens, and specific functionalities
03
Integration with D365 and ecommerce
Connection with ERP, stock, invoicing, and digital channels
04
In-store pilot
Testing with real cases and fine-tuning before rollout
05
Rollout and training
Progressive implementation in stores and team training
RESULTS
Tangible results in efficiency and customer experience
Typical impact after implementation:
- Reduced in-store service times
- Improved stock accuracy and fewer errors
- Increased sales thanks to a better customer experience
- Greater control and real-time visibility of the business
- Optimization of operational processes
Direct impact on:
- Operational efficiency in each store
- Customer experience
- Financial control and visibility
ONGOING SUPPORT
A POS that evolves at the pace of your business
New business models
Adaptation to new campaigns and models
Growing omnichannel
Progressive incorporation of channels
Functional evolution
Improvements based on store needs
Performance and UX
Continuous optimization of the experience
ABOUT REVERTIS
Specialists in custom retail solutions on Microsoft Dynamics
20+ years
of experience as a Microsoft Partner
100% tailored solutions
Fully bespoke design
POS + ERP + ecommerce
True integration across all three worlds
Efficiency and experience
Focus on real operations and the end customer
Complex retail
Expertise in demanding environments
