Microsoft Copilot Studio
Copilot Studio: automate processes, improve service, and scale productivity with AI agents
Build intelligent copilots capable of responding, acting, and executing tasks connected to your systems, reducing operational burden and improving efficiency. Contact us and discover how to apply AI to your business processes.
THE CHALLENGE
Repetitive tasks that limit productivity
Many companies have adopted digital tools but still rely on people for repetitive tasks and operational queries.
This scenario typically appears when:
- Customer or employee support is manual
- Internal queries consume operational time
- There is no automation in service processes
- Systems are not connected to conversational interfaces
- Information is available but not easily accessible
In day-to-day operations, this translates into:
- Overloaded support teams
- High response times
- Low efficiency in internal processes
- Limited user experience
- Difficulty scaling operations
Root cause
The problem is not the lack of information or systems, but the lack of intelligent automation. Frequently:
- Systems are not prepared to interact conversationally
- Processes require constant human intervention
- There is no AI layer connected to the business
- Automation is limited to simple workflows
Many organizations lack tools that enable creating intelligent assistants without complex development.
SOLUTIONS
How we deploy AI agents connected to your business
Revertis implements Microsoft Copilot Studio, Microsoft’s low-code platform for creating AI agents capable of conversing, executing actions, and automating business processes.
This is not just about creating chatbots, but deploying intelligent assistants connected to the business.
Custom copilots
Design and development of copilots customized to the business.
System integration
Integration with Dynamics 365, Microsoft 365, Dataverse, and APIs.
Automation
Process automation through Power Automate.
Agents with actions
Configuration of agents capable of executing actions, not just responding.
Generative AI
Implementation of generative AI for intelligent responses.
Multichannel
Publishing across multiple channels (web, Teams, apps).
OBJECTIVE
The objective is to automate interactions and processes, reducing operational burden and improving the experience.
Transformation
From manual service to AI-assisted service available 24/7
Before
Manual user support
Repetitive queries handled by people
Slow processes
Low availability outside business hours
Systems disconnected from user experience
After
AI agents available 24/7
Automation of queries and processes
Fast and consistent responses
Direct integration with business systems
Improved user experience
WHAT'S INCLUDED
The service covers all key capabilities of Copilot Studio
AI agent creation
- No-code or low-code design
- Modular construction by topics and flows
- Use of generative AI
Data integration
- Microsoft 365
- Dynamics 365 and Dataverse
- External APIs and databases
Automation
- Process execution with Power Automate
- Calls to external systems
- Back-office task automation
Deployment channels
- Web
- Microsoft Teams and Power Pages
- Internal applications
Security and control
- Access and role management
- Interaction auditing
- Governance from Power Platform
Is your organization still managing queries and processes manually?
Contact us and obtain a diagnosis of your automation opportunities.
METHODOLOGY
How we approach a Copilot Studio project
01
Use case identification
Analysis of processes and automation needs
02
Copilot design
Definition of flows, data, and interactions
03
Development and integration
Agent construction and system connection
04
Automation and validation
Action implementation and testing
05
Deployment and evolution
Publishing and continuous improvement
RESULTS
Tangible results with AI agents
Organizations that implement Copilot Studio typically achieve:
- Reduced operational burden in support
- Improved response times
- Automation of internal processes
- Greater service availability
- Increased operational efficiency
Direct impact on:
- Operational costs
- Productivity
- User experience
SUPPORT
Continuous support to evolve your copilots
Copilot optimization
Continuous optimization based on real usage
Functional evolution
Evolution of agent functionalities
New processes
Integration of new processes into the copilot
Continuous improvement
Continuous improvement based on usage data
ABOUT REVERTIS
Specialists in automation and artificial intelligence applied to business
+20 years
of experience as a Microsoft Partner
Real use cases
Focus on automations with real impact
Power Platform and AI
Deep experience in the low-code ecosystem
System integration
We connect copilots to your enterprise stack
Business-oriented support
Continuity and long-term vision
